Frequently Asked Questions

Peacefulnncandle specializes in styling a wide variety of events including birthday parties, weddings, corporate gatherings, anniversary celebrations, holiday parties, graduation parties, and special occasions of all kinds. We work with events of all sizes, from intimate gatherings to large-scale celebrations, and customize our approach to match your specific needs and vision.

We recommend booking at least 4-6 weeks in advance for most events to ensure availability and allow adequate time for planning and preparation. For larger events or peak seasons like holidays and summer months, booking 2-3 months ahead is ideal. However, we understand that sometimes events come up quickly, so contact us even if your event is sooner and we will do our best to accommodate your needs.

Our packages typically include initial consultation, custom theme development, decoration design and sourcing, complete setup and installation, and post-event breakdown and cleanup. Specific inclusions vary by package level, but all packages from peacefulnncandle include professional coordination and attention to detail. We can also customize packages to include additional elements like balloon installations, floral arrangements, custom signage, and specialty decorations based on your preferences.

Peacefulnncandle provides all necessary decorations as part of our styling packages. We source high-quality materials and decorative elements specifically chosen to match your theme and color scheme. If you have personal items or special decorations you would like incorporated into the design, we are happy to work with those as well. Our goal is to create a cohesive, beautiful look using the best combination of our professional inventory and your personal touches.

Absolutely! We offer flexible packages and customizable options to accommodate various budgets. During your initial consultation, we discuss your budget openly and create a styling plan that maximizes impact while staying within your financial parameters. Peacefulnncandle believes that beautiful party styling should be accessible, and we work creatively to deliver stunning results at every price point.

We are based in Douglasville, Georgia, and primarily serve the greater Atlanta metropolitan area. We regularly work in surrounding communities and are happy to travel for events. For locations outside our standard service area, a travel fee may apply. Contact us to discuss your event location and we will provide specific information about availability and any additional costs.

The consultation process begins when you contact peacefulnncandle through our website or phone. We schedule an initial meeting, which can be in-person, virtual, or by phone based on your preference. During this consultation, we discuss your event details, vision, theme ideas, color preferences, budget, and any special requirements. We then develop a customized proposal with design concepts and pricing for your review and approval.

We understand that circumstances change. Cancellations made more than 30 days before the event receive a full refund minus a small administrative fee. Cancellations made 15-30 days before the event receive a 50% refund. Cancellations made less than 15 days before the event are non-refundable, as we have typically already invested significant time and resources into your event preparation. We encourage clients to consider event insurance for added protection.

Yes! We have a portfolio of previous events showcased on our website, and we are happy to share additional photos during your consultation. Seeing our past work helps you understand our style and capabilities. We respect client privacy, so some events may not be publicly displayed, but we can share relevant examples that match your event type and style preferences during our private consultation.

Yes, all peacefulnncandle packages include professional setup before your event and complete breakdown and cleanup afterward. We arrive early to ensure everything is perfectly arranged before your guests arrive, and we return after the event to remove all decorations and leave the venue clean. This allows you to focus entirely on enjoying your celebration without worrying about logistics.